Robert, a guide is good at both. I do not see these as opposing in any way as both are required. In business my father always taught me to be fair but firm. Treat everyone equally but each situation needs to be evaluated on its own merit. If I would make an exception for one then make the same exception for anyone with the same circumstances. This does not imply that you break the rules for everyone but remain consistant for any given situation regardless of the individual. Getting to know your students and building rapport is only smart and allows you as the instructor to provide the best possible lesson plan to achieve the desired learning outcomes. You need to accomplish both to be truly successful. James Jackson