<p>On the first day, I introduce myself and give my qualifications for teaching the course. I have a printed syllabus and calendar ready for them and greet them at the door every day. I give an intruduction to the course along with the rules and regulations of what is expected of them. This has set the pace and level of performance that is expected from my adult learners. What I would like to work on is the use of "I" intead of "YOU". I like the form in which we can address a concern without having a learner lose face in front of the class and further disconnect him/herself from the learning at hand.</p>