Some students behaviors can be more destructive to the learniung environment, such as excessive anger, cheating, and disruption of class. Cheating can be minimized by avoiding objective tests and carefully monitoring during testing. Listening is key to understanding and diffusing student anger, falling back on the statements in your syllabus for support. Some excessively angry or confrontational students may require you to involve security and/or require a written complaint. Finally, disruptive students may need to be removed from class so it is important to document each behavior and interaction to ensure your fairness and objectivity is reflected.