To effectively complete our role in admissions understanding our Institutions organizational and operational structure is truly key to our success. The organisation's culture will definitely drive our need to to be aware of policies and procedures.
It is true to say that as an admissions personnel we are constantly driven to know our products in order to be frontline ambassadors for our institution.
I endorse the importance to know our programs as our job is about disseminating information to future students.
Knowledge is power.