I find this (self advocacy) to be one of the greatest challenges with online learners. One would think because of the anonymity of online there would be less fear in reaching out. However, I have not found this to be the case. In order to get students to reach out and ask when they have questions and concerns, I have found that by sharing a personal experience with them directly (by phone) to be the greatest way eliminate this barrier. Letting them know that their questions are expected and appreciated, most importantly, early and often, will help them to be more successful in their class. I always explain, if you do not communicate, how can we help you? Communication is key to your success in school, just as it is when working as a professional in your chosen career.