I have a student who has a habit of picking his nose in class and then eating it. What would be a good way to communicate to him that this is inappropirate without offending him? Of course, I would do it in private, but I'm having trouble articulating the message.

I had an older candidate that I was trying to place into the industry of manufacturing and he had plenty of good experience but he was stuck on his age. That no one would hire him because of his age. I role played with him on what and what not to say to employers when interviewing. He would always bring up his age and why employers would not hire him so he would do all the opposite of what I spent hours and days with him. I also provided proof of those that were employed older than him; he was 60 years old and I placed two other candidates at age 62 and 64. How would you persuade someone like this to shift his way of thinking?

Can be pretty painful considering some of the topics I have to discuss with my graduates. From hygiene, persona beliefs and tatoos. I sometimes struggloe with the proper approahc. I have a hrad time when I am a stright forward, tell it how it is kind of person. I have no sugar coating skills, which I think sometimes is neccessary.

How does a manager turn a difficult conversation to a positive feedback session? Is it possible?

When you have your audience create a mental image of what you are trying to convey, it can have a far greater effect than any picture you put on a slide. Just as people interpret your words differently, so too will they interpret your picture. "The imagination is far more colorful than the greatest painting."

Sooner or later its going to happen. Your compter or projector fails, you can't find your notes or handouts, your microphone quits working. Best to always have a backup plan.

I find giving a presentation is toughest when the audience is mixed. Although they may all be in the presentation with a common goal, their backgrounds and experiences vary greatly, thus, I find the need to make significant changes in the presentation while in action. Yes, understanding the audience is key, but when you are giving a pre-developed company presentation that is required to be given to each and every group at a prescribed time in their process, the task becomes more difficult. Being able to offer personal experiences with examples is usually my back up for success. This offers participants with no knowledge on the topic useful incite while allowing the experienced to relate directly. I loved this module and gained some very useful information, guidance and direction. The skills tools will be invaluable as a template in developing, designing and executing my future presentations.

How do you know when others are accepting your feedback and they are effectively utilizing the feedback?

Have you ever confided a sensitive issue to your boss in an email? Imagine the shock when your sensitive issue is displayed in a reply to ALL your colleagues in your department. This type of e-mail communicating causes everybody to trust nobody. Mummification in place of communication means unhappy employees that make changes on their own, and waste company time.

Communication is key in any job-as an employer and employee, student and teachers, etc. It's been interesting to me how communication occurs in an online classroom environment. My experience has been that students tend to cut corners if possible. They don't read the weekly emails/announcements. They don't watch video recordings, or read extra material. This information would help answer their questions. It would definitely cut down on the emails I receive with questions about the topics I specifically covered. I will refer students back to those weekly emails or videos so they know I cover the information. I've also learned to be very careful when emailing students. Tone and intent of information can be mistaken over written information.

How do you handle a difficult situation of two managers in a lobby full of clients?

How do you handle difficult interactions in a multicultural environment?

Effective communication must have a sender and a receiver. If either is missing , then there is no communication. misccomunication can be the fault of the sender when the message is unclear the receiver when the receiver is unprepared the message when the mode of transmition is faulty or inappropriate.

... it definitely makes sense to find the best method for communication. It saves time and gets results.

This tutorial made me aware of the most effective ways to communicate in specific situations. This knowledge is a great asset when considering the best way to present information to different people in my organization.

I have been told that when I respond to written critisim or feedback that I come across as being mad or on the attack. I try to be as "gentle" as I can but sometimes it's really hard not to come across that way. Any suggestions?

Coaching is an opportunity to promote employees’ development to maximize their potential and assist employees in reaching their goals. It is an opportunity for mangers and direct reports to collaborate on attaining goals, motivating direct reports, and increasing job satisfaction. Managers coach their direct reports and create individual development plans to give structure to their direct reports' efforts to become exemplary performers or to prepare to take on new responsibilities. Coaching offers targeted learning experiences that accelerates growth.

As the leader first be clear on goals and what the team's charge is to eliminate confusion. You can foster team collaboration by asking for everyone's opinions. Creating 'buy-in' with the team members is important. Also identify everyone's strengths and divide up the tasks within the project by their strengths. Everyone will be able to contribute in the areas they have the most knowledge about.

What are some challenges in managing a virtual team? A challenging issue in managing a virtual team can be technology inconsistencies. Additionally, time differentiation can be very challenging for meetings and discussions, someone’s schedule suffers. The more communication in a virtual team the better. Any thoughts?

You can't manage them the same... they may reside in different regions of the world, with different cultures. By not being in the same place, they're not able to see each other's facial expressions, or have informal conversation and thus get to know each other and work out differences of opinion. Virtual teams have to have some of the same clarity of purpose of the team charter, along with how to implement the plan that a physical team would have. They must agree upon how to measure success, on deliverables and timeline for completion that a physical team would. Communication is just as vital, if not more important. And the means of technology must be consistent along all lines to ensure this.