About me
About me
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I recently just started my career as an admission rep, however, I've been in customer service management for the past three years. When new associates first started, I used a training module that was similar to maxknowledge. This helps associates listen to what the customers are saying, and pickiing up on their body language. There will always be opportunity to re-learn these skills until they are perfected.
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The information was really important for me to learn in order to stay compliant. without this information there would've been major ramifications with schools. These rules and regulations make it fair for all schools to compete in an fair environment.