Donna Guisado

Donna Guisado

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Martin , Great points Martin. All staff should be on the same page, and while it is up to your leadership to make sure that you have the correct information, you too must be willing to go out and find the material that provides you with information about the changes. Donna Guisado
Discussion Comment
Belen, That's the right answer Belen, especially where BPPE is concerned. One of their requirements is that anyone who requests a catalog can have access to it. It's important that you are already tuned in to that. Donna Guisado
Belen, That's great. There are many opportunities for webinars as well. Often they are free. Always good to stay up on training and current information. Donna Guisado
Belen, Perfect! It sounds like you are very well prepared to meet your students needs. Donna Guisado
Cynthia , Yes, and the state has very specific guidelines on what your enrollment agreement and catalog have to say. I would suggest that you become familiar with them, as they can also help you to understand the things you can and cannot say to a prospective student. Donna Guisado
Belen, What type of meetings are you attending at your organization, besides the admissions specific ones? Donna Guisado
Martin , Important differences to understand Martin, especially during today's regulatory climate. Good take-aways! Donna Guisado

Cynthia , As a former instructor, I used to love it when the admissions reps would come and tour my classroom! It gave me and my students an opportunity to share what we were doing. Perhaps your director or manager would allow you time to actually sit in on different classes to really get a feel for what's going on in there. We require all new hires for any department to sit in on classes as well as other departments to really understand how the organization works. Teachers love to teach...so I highly recommend speaking with them about what they're… >>>

Discussion Comment
Belen, How do you specifically discuss these things with the students Belen? All great student services too, and you must be prepared to respond to specific questions or again, direct them to the proper department. Donna Guisado
Cynthia , I think you are absolutely doing the right thing in directing the students to the catalog and to the proper department to respond to their questions. I would also become familiar with the required disclosures on your website, as the students may also have questions for you about the information contained in them. You might not need to be able to address all of the specifics in the disclosures, but knowing where to direct them, as you do with financial aid, is important knowledge to have. Donna Guisado

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