Emily Jenks

In this module I learned how to deal with common complaints. 

In this module I learned about the process for administering refunds to students, as well as the attendance standards. 

In this module I learned about the difference for submitting a new program application vs a revised rogram application. 

After reviewing the Overview of Career Schools and Colleges, I learned about the details that are involved with being compliant with the state of Texas. I also learned about the process for qualifying an instructor to be approved to teach the program. 

Leadership can be a learned skill that one can grow in if they focus on their skills. Leadership can also be something that is developed naturually. 

I leanred a lot about the open communication channels. I really appreciated this training!