Gwen Robinson

I work as an Admissions Representative and I'm the primary person at the handling majority of the prospects that come in. A little more than half of our students and prospects only speak Spanish and I do not. I feel as if there may be a slight disadvantage towards the Spanish speaking students because its hard to communicate all the information needed through a translator. What is some advice that you would give to better handle this issue?

How often should you continue to follow up with a potential lead?