Margaret,
You make some good observations. A managerââ¬â¢s role is to communicate effectively, train their people to do a good job, get your team the tools necessary to do the job, and then help them clear a path to get it done. One way to change negative attitudes is to show people that change is possible and change is good. So often people feel overworked because of the inefficiencies of the process, as opposed to the actual job itself. They are frustrated with an ordering process, or paperwork required, or time it takes to get a decision. Always start the… >>>