Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Whitney, thanks for sharing your plan. Your insight and awareness is the first step. Keep us posted with your results from your plan. Dr. Jean Norris
Hi Scott, your answer makes perfect sense. I wonder, would there be another trait that could be mirrored if they had negative body language? Dr. Jean Norris
Mehrzad, great point. How does one person balance both responsibilities? Dr. Jean Norris
Katie, this is a great point. By analyzing your individual role, you can ensure that you are communicating to the best of your ability. And, it also sounds like you are wanting to collaborate with other departments or people to communicate better as a group. Dr. Jean Norris
Donald, thanks for sharing this. It sounds like you are going to work on allowing the student to fully respond to a question and yet, still have the opportunity to maintain focus on the topic at hand. Great job. Dr. Jean Norris
Janet, great! Thanks for sharing. So, now that you know this, what is your plan to increase your effectiveness in written communication? Dr. Jean Norris
Rosa, that's an interesting point. In order to be an effective manager, one has to be concerned with the relationship skills of the team members. Dr. Jean Norris
Lindsay, that's great awareness. And it looks like you have a plan in order to make sure you are communicating effectively. Dr. Jean Norris
Audra, thanks for sharing this. It sounds like you plan to make sure your message is communicated clearly by asking the recipients their preferred method of communication. Dr. Jean Norris

Hi Laurie.  Thank you for your thoughtful response, too.  Transparency is definitely a necessary KEY for compliance and retention.  In addition, we also believe that admission professionals can help prospective students make better decisions if they are trained on some of the same aspects that licensed guidance counselors are trained on.  What do you think of that?

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