Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Jessica, it sounds like you have a great attitude and that will certainly carry over into your interactions with others. Great job. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Admissions Professional's Code of Conduct

Jessica, thanks for sharing this. I love that you have a plan to improve the appearance of your desk. Keep up the good work. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Critical issues facing higher education

Tamikah, this is a great point. With all of the shifts in the marketplace, we will always see some changes with the programs that are popular. It's always a good idea to continue to be up to date on this piece of your product knowledge. Great job. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Mirroring or Modeling?

Robyn, that's a great point. Thanks for sharing it. It sounds like you evaluate the situation and use a technique which suits what's going on around you. This idea of tailoring your approach is right on. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Successfully Building Rapport

Lisa, great point. When we take into consideration any differences we can figure out a way to build rapport with the student and ultimately, that's what we want. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Adapting Your Communication

Mary Jane, that's a great point. The idea is to connect with your student in order to partner with them through the decision making process. Interrupting a student can hurt the relationship right off the bat. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Actions to Improve Listening

Lisa, thank you for sharing this. This is great awareness. So what are some things you could put in place to help with this listening barrier? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Successfully Building Rapport

Robert, thank you for sharing these techniques. It sounds like you have a plan in place to build rapport with your students which will ultimately help you partner with them through their decision making process. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Tools to Overcome Obstacles

Great point Diane. The method will help you use your active listening skills and start to understand some of the students' concerns. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

Alberta, sure. That's a great point. I wonder, can someone have leadership skills without having the "management" title? Dr. Jean Norris

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