Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Shawn, Great AWARENESS! Keep it up! Dr. Jean Norris

I hope you really enjoy the new course we've put together for you on effective questioning techniques (WS101)!  We spent months researching and developing this especially for faculty and staff working with students!  Check it out at http://www.maxknowledge.com/courses/workplace-skills/WS101/questioning-skills  let me know what you think!

I hope you really enjoy the new course we've put together for you on effective questioning techniques (WS101)!  We spent months researching and developing this especially for faculty and staff working with students!  Check it out at http://www.maxknowledge.com/courses/workplace-skills/WS101/questioning-skills  let me know what you think!

Just curious how the role of admissions has impacted people working in the field.  is it more or less stressful than it use to be?  Please explain.  

Juan, Thank you for all your posts! How long is this communication plan in place with a student? Dr. Jean Norris
Discussion Comment
Janet, Again, great awareness. Helping to maintain the line between empathy and sympathy is key. What do you think is the reason it's so important to be empathetic, not sympathetic? Dr. Jean Norris
Cathy, Great! It's also really great that you are so aware of what you need to work on. Listening is key to building rapport, good insight! Keep us posted on your success! Dr. Jean Norris
Janet, Great insight! Thank you for all your posts in the forum! Dr. Jean Norris

Given the investigations, bad press, student dissatisfaction and closures...what can leaders do to move through this to get back to work serving students????

Many of you have been in the industry a long, long time.  What are the most significant changes you have seen in this profession?  What changes do you anticipate?

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