Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Questions to Explore the Environment

Maria, thanks for sharing these questions. It looks like you have questions that will explore the environment related to their program of choice. I wonder, what specifically are you trying to gather when asking these questions? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Thanks for sharing your thoughts here Maria. Product knowledge is important because the prospective students need to know the features and benefits of your school in particular. But, you also bring up the excellent point that students will also connect with you by the way you treat them. So this is telling me that people skills and attitude are also important. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Tips for Making Calls

Taneisha, absolutely. You bring up such a good point here. By allowing the student time to process their decision, you can ensure you are doing the ethical thing and partnering with them along the way. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Phone Personality

Taneisha, it sounds like you have a good telephone personality. I'm curious, what specifically do you do in order to stay friendly and patient throughout the day? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Lisa, that is great insight. Now that you are aware of this, what is your plan to improve your spoken communication? Dr. Jean Norris

Dr. Jean Norris

Blog

Time to Take a Stand?

With Harkin's latest "report" isn't it time that career college industry leaders take a hard look at their own recruitment practices?

Dr. Jean Norris

Blog

Giving Harkin More Ammo

I'm curious.....what will it take to let go of sales methodologies used in career college admissions for decades?

Dr. Jean Norris

Discussion Comment

Collaboration at Your School

Sharon, that is a great point. It sounds like you prefer to maintain the self-esteem of others during team meetings or discussions. This can continue to maintain relationships in the workplace as well as allow for the free sharing of ideas. Great job. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Preference

Thanks for sharing this Sharon. It sounds like you use different tools to connect with different audiences. This will certainly help you build rapport with your students. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

What's Your Generational Style

Sharon, that is a great point. It sounds like you are using others to help you broaden your experience. This will help you gain new tools and resources for connecting with those from different generations. Keep it up. Dr. Jean Norris

End of Content