Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Great awareness Kathy. The use of open-ended questions can certainly help you gauge where a person is on the phone. I wonder, can you provide some examples of the questions you are going to use? Dr. Jean Norris
Erin, it sounds like you have a plan in place to help out with improving your communication. Keep up the good work. Dr. Jean Norris
Janet, thanks for sharing this. Yes, we find that good leaders can thrive in those unforeseen circumstances. Dr. Jean Norris
Kristen, that's a great point. Thanks for sharing it here. Dr. Jean Norris
Discussion Comment
Blaire, the written word is so powerful and I find that all too often those cards are an easy step that people skip. Keep up the good work. Dr. Jean Norris
Blaire, this is great awareness and it looks like you have a plan moving forward. Keep us posted on how it turns out. Dr. Jean Norris
Interesting point Blaire. I'm curious, what options have you responded with in the past? Dr. Jean Norris
Blaire, that's great! It looks like your skills are helping you build connections with people and those experiences have proved successful. I can also see your positive attitude playing a role in building relationships with others. Awesome work! Dr. Jean Norris
Thanks for sharing this Mike. You are right that knowing the school and programs are an important piece of any admissions rep. I'm curious, where do you see sales skills in this model? Dr. Jean Norris
Matthew, great point. Visualizing the steps also helps you know where you are in the hierarchy so that you can see if you need to go a little deeper or if you have permission to move forward. Dr. Jean Norris

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