Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Wanda, All great practices. Do you feel it would benefit to see if you have anything in common with your student? Dr. Jean Norris
Samantha, That is great awareness. What are some things you can do internally to help communication between departments? Dr. Jean Norris
Samantha, It's great that you are so flexible! How specifically, have you adapted your communication styles? Dr. Jean Norris
Mary Catherine, That is an interesting perspective! Do you feel it's a generational preference or an individual preference? Dr. Jean Norris
Melody, That is a great perspective! Thank you for posting. Dr. Jean Norris
Wanda, Engaging everyone is the best practice! Thank you for sharing! Dr. Jean Norris

It's amazing to me how the proactive strategy of shopping your own schools can be viewed as negative by admissions personnel.  After all, there are SO many great things happening that should be celebrated.  On the occasion of an infraction...shouldn't that be viewed as a training opportunity?  Why do so many view as a GOTCHA???

Another lesson learned this week that outdated approaches in admissions will not be tolerated.  Anything less than 100% compliance and transparency is unacceptable.  How do you balance getting enrollments (numbers) and the profit motive with these expectations?

When an organization is so broken the government shuts it down...what happened at the leadership level that allowed this to happen?

Discussion Comment
Monique, Setting an agenda with the student is a great idea! Dr. Jean Norris

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