Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Making a Positive Impact

Excellent observation Bobbi! A happy team will typically go above and beyond for each other which can lead to being more collaborative. How can you create an environment of collaboration at your campus/school? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Successfully Building Rapport

Building rapport with others can be as simple as asking a few good questions and then listening for that opportunity to find the connection or common interest between the two people. What types of questions do you like to ask to start building rapport? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

When You Are Listened To

It sounds like you understand the importance of listening and the impact it can have on a person. How do you let the other person know that you are listening? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Effective Teams

Now that you have an understanding of your leadership team, how can you adapt to accommodate your lack of a resource investigator? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

It's true, attitude and energy are both very important in the role of admissions and requires a conscious effort by the admissions professional. What can the admissions team do to improve attitude and energy at your campus/school? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Overcoming Your Listening Limits

Great awareness Renee. Once we take a look at what limits our listening we can create a strategy for overcoming these limits. What can you specifically do to focus on your students and avoid the distractions of the office? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Questions to Explore the Environment

I would imagine that any of those three answers could indicate that the student is committed because different things motivate people differently. I'm curious what kind of an answer you might get if you didn't offer them the three options. Have you tried leaving that as an open-ended question? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Questions to Explore the Environment

Nicole, Sometimes the simple and straight forward approach works best. As you pointed out, the opportunity lies with what they tell you after that initial question and asking great follow-up questions based on what they already told you. Thank you for your post! Dr. Jean Norris

Dr. Jean Norris

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Tools to Address Challenges

It looks like your maximizing the use of your resources. Keep up the great work! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Following Up

Great approach Cindy! How have the birthday cards impacted your ability to connect with your students? Dr. Jean Norris

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