James Thomasson

I have been an online instructor for about a year, and this is my first online teaching experience. I had a hybrid experience when I was in my master's degree program where we went to an on-ground class the first and sixth weeks, with all other weeks happening asynchronously online. Since we had the on-ground classes, the online courses had very little engagement and were more of a self study experience. I was therefore surprised at how much my former customer service experience had prepared me for the online teaching I do! Engagement is literally EVERYTHING in the online experience,… >>>