Kelly Lai

Kelly Lai

About me

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I consider myself as a good listener, because I don't like the feeling of not being listened to, so I always give my full attention to others when they want to talk to me. “Repeat, rephrase and reflect” is what I like to use most of the time to keep the communication going and making sure I have fully understand the content of the conversation. But even a good listener can sometimes encounter difficulties and frustrations especially in school as an admissions representative. For example, when a student talks on and on about anything and everything about his/her lives, problems,… >>>

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