Maria Colon-Santiago

There are many similarities between licensing and accreditation requirements. There are also many differences. Fair Consumer Practices is the main issue. It is important to know this information as it relates to your job.

Student services are often as important as the educational programs. Student services prepare students to be successful and provide assistance throughout the student's experience at your institution. Common school services are: Orientation, academic assistance, housing, placement and career services, graduation, and exit interviews.

Admissions requirements must be clearly stated in your catalog and other documents that students receive. The admissions requirements must follow the rules as outlined in the Statutes and Rules documents. For this exercise look at all the documents and identify all the places that the admission requirements for your institution are listed. Check them against the Statutes and Rules covering Fair Consumer Practices.

There are a few ways to use your notebook and keep it up to date. You can wait for your supervisor to give you information. You can also seek out the information from the other staff members. You can ask questions. You must do whatever it takes to be sure you have the most current information plus the forms that you need to complete the admissions process.

Each school is required to have a policy regarding the transferability of credits. It is important to locate the transfer policies for your institution, read and print them, and place them in your Resource Notebook. Some schools accept transfer credits from other institutions and some do not.

Student services are often as important as the educational programs. Student services prepare students to be successful and provide assistance throughout the student's experience at your school. Common student services are: Orientation, academic assistance, housing, placement and career services, library, graduation, and exit interviews.

There are a few ways to use your notebook and keep it up to date. You can wait for your supervisor to give you information. You can also seek out the information from the other staff members. You can ask questions. You must do whatever it takes to ensure you have the most current and accurate information plus the forms that you need to complete the admissions process.

An agent needs to be informed about all tuition assistance options. There may be other school personnel who provide detailed financial aid information. The agent needs to know which questions to answer and which to refer to others.