Qualisha Fullwood

Qualisha Fullwood

About me

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I agree everything was very informational and helping. The course was easy to navigate and complete.

When a student or customer asks question that the employee isnt able to answer with a valid answer: 1. Explain to the persin that you don't have an acurate answer at the moment. 2. Reassure them that you will get an answer if possible. 3. Refer them to a person that may know the answer.

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