Rosa Reza Rodriguez

Blog

The most important thing in the admissions process is to build rapport, credibility and follow-up. These skills and techniques have helped me in my success with show rates and enrolling a confident student.

Rosa Reza Rodriguez

Discussion Comment

Mastering Inbound and Outbound Communication | Origin: AD114

Building rapport is key, as well as knowing your student and having follow-up.

Rosa Reza Rodriguez

Discussion Comment

Fostering Communication Excellence | Origin: AD114

Build a rapport and listen to understand the prospective student.

Rosa Reza Rodriguez

Discussion Comment

Principles of Effective Collaboration | Origin: AD107

Collaboration creates team efforts into results.

Rosa Reza Rodriguez

Discussion Comment

Understanding the Generations | Origin: AD107

Being aware of generational differences and appreciated them, helps build trust.

Rosa Reza Rodriguez

Blog

Action plans

This gave me good insight as to why, I may not be getting return calls. I will use the 4 "C's" to help me acheive a better return rate on my voice messages.

Rosa Reza Rodriguez

Discussion Comment

Handling Objections and No Shows | Origin: AD106

This was a great module on Emotional Intelligence and how to use effictively to overcome objections.

Rosa Reza Rodriguez

Blog

Best practices

One of my best practices is connecting with students by phone and during the appointment to build rapport. This builds trust, and prospective students feel comfortable and more confident in moving through the process.

Rosa Reza Rodriguez

Discussion Comment

Inbound Call Excellence | Origin: AD106

Great information on how to build rapport and include the buying commitee.

Rosa Reza Rodriguez

Discussion Comment

Making the Connection | Origin: AD105

The four essentials for communicating should be applied daily to help prospective students and guide them. Attitude and people skills are the best when building rapport.