Helen ,
I believe that the ultimate reason we have "MIAs," is because, first, we haven't developed a strong enough relationship/partnership with the student/graduate. When an individual isn't concerned enough to simply communicate with us, return phone calls, respond to emails, etc., there lacks a feeling of responsibility to the partnership because a partnership hasn't been established. There is no feeling of responsibility to show simple courtesy to call someone back if the individual has no connection with the person trying to reach them. In the long-term, I'd suggest evaluating the processes that are in place that allows your department… >>>