Robert Swapp

Location: san bernardiono, ca.

About me

Concorde Career College - Admissions Representative for the past 2 years. prior to Concorde I was at the Art Institute of California - Inland Empire in the Academic Advising for 4 years and prior to advising, I was in the admission for Ai for 4 years. Total of 10 years in education. I do love my job. Meeting new students and changings lives.

Interests

photography

Skills

mix bag!

Website

https://www.concorde.edu

Activity

Robert Swapp

Blog Comment

Transparency

Staying transparent is the key, students these days are more connected and more informed about the schools reputation and services that we provide.

Robert Swapp

Discussion Comment

How do you break the ice when meeting a potential student?

@kclark0703 :

I do this also. I also will refer back to some of my notes when I first set the appointment on the phone with them.

Robert Swapp

Discussion Comment

Doing the Right Thing

Very true. We also have to actively listen to their needs and concerns and of course provide them with the best customer service.

Robert Swapp

Discussion Comment

Showing the student our school performance fact sheet.

I make it a habit to always show them the school performance fact sheet.

Robert Swapp

Discussion Comment

Doing the Right Thing

I always believe in doing what right for the student will always keep you out of compliance issues. Treat the prospective student as if they were a family member. Be honest and sincere. Be a professional. We are changing people lives.

Robert Swapp

Blog

How Things Have Changed - For the Better

Taking this compliance course was really helpful. I was in the Admissions Field 5 years ago and now back in Admissions department after working in the Academic field of Advising. I am very great full how as to how much the rules and regulations have changed for the betterment of our business and the transparencies for students.

End of Content