As an instructor, I must be very familiar and comfortable with the CMS I am using. I need to know all of the nuts and bolts of the platform. Just as if I were teaching a traditional class, I need to know the logistics of how things are done, such as the calendar, attendence, grade book, etc. The students also need assurance that thier teacher will be there to suppot them every step of the way. They also need to know that they can get technical help when they need it.
