Terry Glidden

For my IT students I give them a final project and then change the requirements on them to generate some frustration, then we deal with it. It is kind of mean, but at least I tell them up front that I'm going to do it and that it will happen in the "real world." We have discussions on how to figure out constructive ways to deal with the situations. For one Systems Design and Analysis I used a running case study in the book as their final project and intentionally offered very little clarification to questions, told them the answers… >>>

There is a fine line when to let the students vent a little and when to stop them and return to the class at hand. I rely on the meeting moderator training I was given when I was working for IBM. There are many times when a meeting would stray a little from the topic at hand, we were taught to let it play out if it was constructive, but as soon as it became nonconstructive we would call to table it and either schedule a followup meeting or assign it to one of the participants as a work item.… >>>