Hi William, I think that your strategy of having the student discuss why he evaluated himself the way he did! The second scenario requires motivation strategies; however, the student will probably not know how to restore her motivation, so you will need to provide her the encouragement. I would suggest complementing her on her tenacity to stay in the course even when she is struggling and let her know that you are there to support her and encourage her to not be afraid to reach out to you. I would also send an email before the next assignment and check… >>>