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tips for negotiation

what are some ways to keep a positive attitude once things turn negative during a negotiation?

I agree with the above. Make sure you have accurate facts to support your position and that you keep the tone friendly and positive and that you don,t turn it into additional arguementative.

I think it is important to really listen to the other party when things turn negative during a negotiation because we often let our emotions get the best of us. When this happens, we tend to tune out the other person and focus on our own feelings. Rather than focusing on ourselves, we should pay attention to the other person and to think rationally to keep a positive attitude. If we become too negative, we should find another person to replace and negotiate for us.

Philip ,
this is an excellent point & this can help us reduce our feelings of animosity or adversarial position with the other person.

Ryan Meers, Ph.D.

Stop and take sometime to think sbout the positive things that have happen in the negotiaion

kisha,
this is so true & also we often will find out that what both parties want is not so different so we may be closer to an agreement than we originally thought.

Ryan Meers, Ph.D.

I have also realized that if I remember to listen and truly listen, I will then be able to hear what another party true intentions are and what it is they want... We to often go into negotiation on the job,with friends,and at home with our families with the notion of relaying our point of view without listining.When negotiating its a two party street not one. At some point you also will have to realize what it is you can live with and without before talks take place.

William,

these are all great suggestions. While we don't want to be robotic, we want to make sure that the emotions are well under control

Ryan Meers, Ph.D.

Don’t play with words; make sure you carefully chose relevant words. Avoid using foul words against anyone; it goes a long way in spoiling the ambience. There are other ways by which you can show your displeasure. Avoid being rude to anyone. Be precise and crisp in your speech. Take care of your tone and pitch as well. It should not be too high and must be audible to all. Don’t stammer in between.

keelan,
one thing I've found is to truly try & listen to the other person & hear where he/she is coming from as a person. Remind myself that he/she is a person who has goals, ideas, etc; he/she is not my enemy & why are they approaching this issue in this way? I've found when I can stay focused on this I tend not to go adversarial nearly as quickly.

Dr. Ryan Meers

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