Discussing FA
I think this is a huge.. not issue, but more.. debate.
In all of the training material, we're told that we should know all of the FA information, all the different kinds, rules, regulations, qualifications, etc. The training material said we should know that by the end of this training - however, we do not necessarily know that.
Furthermore, it also mentions that it's up to the institutions discretion as far as what you can and cannot talk about, FA-wise. I understand this. I am not a FA representative, I represent Admissions - but then why are we being told we should know all this information? And then why aren't we being taught it?
If we don't need to know, that is the reasoning for not being taught. But through this module, it said we should know all this information. But, that's not really the case, it seems - it seems that it's up to our institution if we should know this, AND if we should be able to share/discuss this.
Sam
Beryle,
Many students have done their research_prior to coming to admissions. They have read about your school as well as the competition and will ask very pointed questions during the interview.
Patty Aronoff
Samantha,
You are correct! That dissemination of the information is up to the individual school. The rules are written to cover both large institutions and small institutions leaving the latitude for that decision up to the school itself. With that in mind, most schools do keep the two department separate. That way there is no question about financial aid.
Patty Aronoff
On the one hand, I believe that even being in admission should give you access to valuable and profitable information to help prospective students make the best inform decision.
On the other hand, the admission representative should be intuitive as to when to refer a student to a more knowledgeable person regarding a certain topic. Eventually, it should work out for both the student and the school, knowing that they've done their part.
Beryle.
