Admissions
Learning your job is required
Scarlett,
Always call the CIE office. Program specialists are there to assist you and are willing to work in the situation that you have.
Patty Aronoff
I agree that they are easily accessible; however sometimes they may be misinterpreted. We have had to call the CIE for clarification, on several items, and they have always been very informative and helpful.
Adam,
Well that's embarrassing! Marketing should strive to provide information to the admissions rep so they are really on point.
Patty Aronoff
Danelle,
Absolutely! There is no excuse for not knowing. The rules and regulations are easily accessible.
Patty Aronoff
nadine,
You must know your responsibilities of your job. Also we need to learn the rules and regulations that guide us in performing those duties.
Patty Aronoff
Sometimes a lead knows about new courses being offered before admissions reps. It happened to me today because we were not provided the information
It is important to stay informed about changes to policies and procedures. This enables you to better service our student population.