DAGMARA,
Admissions plays a strong role in retention and that starts with enrollments that last. Successful graduates provide referrals for new enrollments.
Patty Aronoff
Honesty and transparency in our interview process is integral in enrollment and retention. At our institution we generate a high number of referrals due to the integrity of our admissions staff. If this is not a good fit for the prospect we ensure to try to help them find what is. Students appreciate that because they understand we have their best interests at heart and know they are not just a "number". When students feel respected and appreciated they will tell anyone they know about the reputation of honesty.
AS far as we work in our Institution we are always trying to keep track that every time we conduct an interview with prospective student, we look forward to focus our speech towards students' need to avoid miscommunication and guarantee understanding college and students needs.
not only will it create healthy retention rates, but will also lead to a better reputation in the community. being misleading or not providing information, is the worst thing you can you do. If you don't believe that they are the best fit for the institution, and like wise, your better off telling them just that. They will respect you more in the long run.
WE NEED TO EXPLAIN EVERYTHING TO THE STUDENT AND EXPLAIN CLEARLY.
iF YOU ARE HONEST YOU CAN HAVE MORE RETENTION AND YOU CAN GET MORE REFERRLS.
This training has helped me to realize how important is our role as Admissions Directors in the future of our society, for which an ethical practice is a must.
It is very important to be very transparent with all the information provided to the student. That's one of the key elements when it comes to being a good solid admission representative.
Noelle ,
Honesty is the basis of a great relationship. We should geniunely care.
Patty Aronoff
Shannon,
An informative interview brings you closer to the prospective student. You are learning about them and they are learning about you.
Patty Aronoff
Joseph,
It is so true. We should always operate that way, no excuses.
Patty Aronoff
I agree with all of you. I too like to build relationships with my prospective students. I am very honest and the students like that. A lot of my potential students say that they get a "good vibe" from me, and that when they spoke with other programs they knew right away it was not a good fit. I think that being honest with them and showing that you genuinely care about there success helps to develop these relationships and encourages them to send their friends and coworkers.
I agree that by conducting a informative interview and finding the needs of the prospective student it prevents any miscommunication and ensures that everyone is on the same page.
State regulations require transparency and accuracy. This is also good and ethical business practice.
essence,
It is a violation of the law. The state of Florida is a consumer protection state and it will be enforced.
Patty Aronoff
This is very true and if it is not followed, it can cause great problems for the school. For example, if a prospective student is provided with false information concerning the course, once the student begins class he/she will be expecting something that they will not actually get.
steven,
Absolutely! There is so much to lose.
Patty Aronoff
Inaccurate information to students can lead to the loss of accredidation of your institution. It is critical to maintain ethical student standards.
londa,
Inaccurate information will rise and show its ugly head at some point. Accurate information is reliable.
Patty Aronoff
Angela,
If we are not open and honest, it comes back around. Finding the right fit may mean that this is not the right school for them. They will end up dropping later.
Patty Aronoff
