First of all I am learning the Catalog and the enrollment agreement. Then I am expanding to the website, training manual, superiors and co-workers.
Mily,
The catalog is the best starting point for new admissions reps. It has valuable information!
Patty Aronoff
As a new admissions representative I found the catalog to be very useful as well as this training. I can see parallels between what I learn here as well as what we offer and how, at our school.
RENEE,
You are obtaining your information from a variety of resources and that is outstanding. Keep on learning!
Patty Aronoff
Any new admissions representative has access to informational and educational resources for learning more about their school. To start off, the school's course catalogue is a great resource. Then utilize the in house newsletter for updates and announcements. Its great to share information about whats going on with prospects as well. Corporate newletters and updates keep us abreast of what all other sister schools are doing. Beyond that the Commission for Independent Education has a publications on the Department of Education website. This information is always available online. You can make a habit of checking the site monthly or sign up for updates via email. The Florida Board of Nursing or any State Regulatory Board offers publications that can be sent directly to the school. As a member of FAPSC, we can receive updates and publications or visit the website. State and National Publications such as the National Association for Health Care Professionals or any other affiliation the institution is associated with is a good resource for specific fields. Lastly, the NACAC, the National Association for College Admissions Counseling can provide magazines, newsletters and other publications. So there are many resources available and absolutely no reason for an admissions representative to remain misinformed.
