I think admissions representatives can assist students in making sure they have all the information they need to make the best decision as possible. I think sometimes the student is in a hurry to get enrolled into school without some knowledge of what it takes to take classes and need to know the expectations in completing a degree program.
Most students have financial aid questions but they are also want to make sure they have a job in the field of study when they graduate as well.
It is important for students to be aware of student loans and the payback of them.