To better assist students a rep should be knowledgeable about their institution
Personal integrity will transfer into "Institution Integrtiy" hire good, qualified representatives.
It is very important to understand the the underlying motivation of each student and what it is they truly want to achieve. You can not just go with "better job" or "higher pay" as a reason for enrolling. You have to ask the tough questions, what will this education do to improve your situation, what do you think it will do for you, how will it affect your family, can you fulfill your financialobligations with this course of study. The prospective student not only must be fully informed, but must also be placed into programs that will fulfill their true needs and desires in a realistic process.
What I would like to see more of is a discussion of what the student or prospective student’s end goal of their education is. And understanding how the degree or program they are enrolling in is a step toward that goal. Even engaging the student in creating a five year plan.
In career colleges one the end goals of school is placement in a job. We also try to have instructors daily emphasis how skills learned in the classroom will apply to working environments.
Our telephone conversations are recorded also. Helps to ensure that the admission reps are adhering to company policy.
I think its best to talk with the potential student to find out what the student's plans are and why do they want to continue their education. This helps the admission reps to highlight what our institution has to offer the student.
They can find out what the prospective student's interests are and give them all of the available information to look over that way they can be sure to make the most informed decision that they can.
I think it is important to ask questions about the students lifestyle. It is key to make sure they are going to enjoy what they are doing by making sure it fits into their life.
We have several entrance interviews trying to determine the best fit for our students. We try to get a feel for why the student chose a particular program, do they have enough time to attend class and do homework, and will childcare be a hindrance. Knowing all of this up-front helps to prepare the students for academic life.
I feel that one of the most important conversations admissions representatives can have is the one assessing what the student is seeking and what the student actually wishes to pursue. Too many times I can hear that a student is working on a degree that they are still not positive or confident they want to pursue. These students have not been helped all the way to making an informed decision, and are in danger of leaving school due to this frustration. The answer should be more time and increased attention to the needs of a potential student.
Here we invite students in for a Career Planning Sessions, during this session we find out their likes and dislikes and provide information on the program they're interested in as well as make suggestions based on their Career Planning Session.
We also give complete info on the programs we offer and make sure that we are matching the student to the best program for them. I think it's really important to let them know that, if they have difficulty deciding between 2 programs, that they are told that changing programs is an option.
To put forth the proper information, so they have information to make the best possible decission.
We also ask a smiliar question and also ask what they hope to accomplish with additional education.
The most important conversations ARs can have with prospective students are those that derive a full understanding of the students past, educational and professional background, thought-process on pursuing higher learning, and long-term goals.
The most important conersations to have is asking them what are your goals and at the end of the day where do you see yourself and your life.
As professionals we are obligated to provide accurate information so person can make a decision that can potentially impact rest of their life.
Discussions with a potential student on exploring their interest levels and finding their passion in education is most important. The most important discussions are about what they plan to do with their education.
The most important psrt of the o conversation for me is understanding why they are choosing to go to school and how going to school will help them achieve the goals in front of them. With an understanding of their reasons for attending school it is then up to the admissions rep to determine if the outcomes of the program will help them achieve that goal. Both parties must be honest with themselves.
I think the most important conversations are actually the ones where as admissions representatives we truly listen to the student about their goals and motivation to suceed. We need to make sure we are HEARING what they need to be able to ethically make sure the student is fully informed about their concerns and what our colleges can provide. It doesn't benefit anyone when a student isnt a good fit for a college/program.
I think that it is extremely important to ask questions, that help paint of a picture of the students ideal career path, and career goals are to help them find a program that fits best. Along with all other info.
