Thank you for sharing, Dulnia. These are both important to your success as an admissions professional for sure. What specifically about each of these elements do you believe contributes to your success?
Great awareness, Rosa. Demonstrating your sincerity and genuine interest in your students goes along way to building a solid relationship that will allow you to help you students in achieving their goals.
Thank you for sharing, Rosa. Both of these elements are important for an admissions professional to be successful in their role. What is it about each of these that you believe contributes to your success?
I believe that attitude is the most critical for the admissions professional because the admissions representative impacts potential students lives in a variety of ways. The attitude of the admissions representative regarding their role is key. They must believe their role is to connect with individuals and guide them through an informed decision. If their attitude or motivation is anything else then the admissions representative may be in the wrong business.
I think both product knowledge and attitude are the most critical elements.
I agree with Emmanuel, people skills is the best selling tool. We need to show the students that we raelly care and that we are going to help them achieve their goals.
Product Knowlwdge and people skills in my opinion are the two most important things for this position.
Thanks for your observation, Maricelly. A reps attitude can absolutely have an impact on the relationship he/she creates with the student. How might you encourage reps to maintain a positive attitude?
In my opinion attitude is the most critical element to the admission professional.
A bad attitude can cut the rapport between the student and the AP
All are important but for me having pepole skill is number one followed by product knowledge.
All products are important,but people skills is number one in my list followed by product knowledge.
Interesting insight, Emmanuel. People skills and attitude can definitely make or break an interaction with a student. How might you help a colleague that has a difficult time with these two elements?
People skills and attitude are essential when assisting a student. Many times we see professionals that do not have the right attidute and it hurts the reputation of the institution.
Very true, Angel. Taking the time to cultivate your relationships by having a positive attitude and genuine interest in getting to know another person will certainly help develop a solid relationship to move forward with.
People Skills and Attitude, because that sets the mood for everything that will come next.
Great observations, Patricia. A person's attitude can and does permeate their environment. Of course the hope here is that it has a positive impact on the environment and those in it. I get the sense that you believe wholeheartedly that attitude is a choice and the wonderful thing about that is that a person has control over the attitude he/she wants to convey!
I believe attitude is the most important. Not just because it is 50% of the succees rate, but due to the fact that attitude if positive shows and creates a positive environment for prospective students as well as co workers. When an admissions representatives do not check their baggage at the door, or they choose to bring a bad attitude to work with them it not only reflects poorly on the school, but creates a negative environment for all employees. Not a fun place to be. This is a universal problem in the workplace and should be addressed at all levels frequently.
So true, Shelby. Having the right attitude in place can help you achieve success with your students on so many levels. Making the choice to bring your "A" game in every interaction will carry over to the other elements too. Best of luck to you and your continued success.
I believe attitude is everything if you have the right attitude with the student your going to do great in the others 3 elements
These are all wonderful resources that you can offer your students! I imagine that you use these to help students gain a better understanding of what their program of choice might be like once enrolled.
