Mastering Outbound Calls | Origin: AD106
This is a general discussion forum for the following learning topic:
Powerful Telephone Techniques --> Mastering Outbound Calls
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
I will use the off peak times and vary call times to my advantage, depending on the audience. I have made it a practice to always have a mirror by my desk.
Between the 10 commandments and listening to a few examples of the script, this module has some great information that I can use!
You can be successful in admissions by being persistant, scheduling one hour out of the day to reach out to students over the phone, working without interuption and being organized in order to help students.
Good information for making outbound calls a success!
Practice, practice and practice some more unitl it's natural.
Tone of voice is so important to be self aware. And it is true, if you smile when you talk they can "hear your smile".
Im going to implement the tool kit in my department, for an effective communication. The outound calls can take more time that the inbound.
To bring a positive attitude to each phone call you mke and it will improve your success.
Don't get discouraged when doing a phone blitz
Helpful to remind you of every step to take an outboud call
i have learned the 10 commandments of outbound calls
I feel it is completely appropriate to ask probing questions in past, present, future model
Practice brings positive results.
Reply to Aaron Devine's post: Exactly, practice makes perfect!
Follow the 10 commandments of prospecting. Prepare your call to keep you on track. Use the call components-introduction, probing, presentation and close the call. Practice makes perfect.
I've learnt the principles are basic yet so important in creating committments and success in any field of sales.
Be prepared. Practice. Smile when on the phone. Ask questions and allow the student to speak. Also, be dedicated to making all alls plus one.
Interesting "The ten Commandments and how practice & practice, and having an order, means the difference in the attention of potencial students.
