Yes, sometimes it is very difficult to collect. Our servicer requires documentation from a counselor, shelter or a church. Dependent upon the potential students situation and age this is difficult. We find that for the younger individuals it is somewhat easier to obtain especially from a counselor.
Ana,
You comments are very valid and valuable. It does not matter how much we want to assist students we must first ensure that we are handling the request accurately. The worst mistake is to collect a document that does not accurate resolve the requirements. Then we open our institution and student up to potential liabilities.
Sincerely,
Chyrl Ayers
Ana,
Agree. This approach has always been the most successful for my team. Once a person in charge has explained the requirements most third parties will be willing to assist.
Sincerely,
Chyrl Ayers
it is very important to pay attention to our students. to help then in the best way we can, at the same time request accurate docs.
to adjust ones situation you must collect clear documentation to support the student's request. I have found speaking with the third party will help. They need to hear it from a person of authority on the why and benefits.
So far I have found that some people are very cooperative about providing a statement and some are not. I really depends on the situation and what information is needed.
Frances,
All you or staff will be able to do is define requirements, request and assist the student if their person needs help.
Sincerely
Chyrl Ayers
I've had some difficulty collecting third party statements. Like another post I read, sometimes they are hesitant when it comes to the Dept of Ed. I agree with speaking with them and usually they are more comfortable with providing statements.
Ricardo,
Your point is very accurate that a PJ is a decision that must be carfeully considered and documented. It is diificult to collect the information; however, if the PJ is going to move forward the necessary information is required.
Sincerely,
Chyrl Ayers
Yes, I believe that it is very difficult to collect information to a third party, and the reasons are that we usually asking for personal information and some people do not like to provide this type of information, but overall a Pj is a decision to be take carefully collecting the necessary information
Maria,
Several other participants have commented on the difficult of obtaining third party statements; however, to adjust ones situation you must collect clear documentation to support the student's request. I have found speaking with the third party will help. They need to hear it from a person of authority on the why and benefits.
Sincerely,
Chyrl Ayers
Yes, sometime it's very difficult to collect the third party statement because they don't want to write a statement about the situation, and in some case there just not want the deal with the education of the student .
Solanch,
I beleive many others have made this comment. As an aid administrator you are limited in what you can do in these situations. At times I have been able to speak with the third party and explain the situation and they have changed their mind. You will have to work with the student to resolve or not more forward.
Sincerely,
Chyrl Ayers
Yes is can become a bit difficult because there has been cases where the third party will not want to give out their information or it can be challenging to go ahead and proceed with simply the students affirmation.
Bryan,
I have seen this type of situation; however, it has been my experience if the student is truthful with their unusual situation you can often find someone willing to come forward and assist. If not, you will have to counsel the student on their limited options.
Sincerely,
Chyrl Ayers
I find it challenging to track down third party information because some third party's do not want to be involved in a student's relationship with the department of ed. This is a rare case but it does happen from time to time.
Miriam,
In the case where a third party does not want to write a statement to support the student's situation what do you do? Do you decline to consider the student's situation or do you work with the student to provide other documentation?
Sincerely,
Chyrl Ayers
Yes, sometime it's hard to collect the third party statment because they don't want to write a statement about the situation.
Jeffrey,
I think all of us as Aid Administrators are faced with this dilemna. You want to have faith that your student is being truthful about the situation and providing accurate information from a third party source. Many colleges will try to get a third party agency or organization to create the documentation on the agency/organization's letterhead. The best advice is to trust your instincts and there is nothing wrong with requesting additional information to ensure the protection of the student and the federal funds.
Sincerely,
Chyrl Ayers
Yes. I do find collecting documents from a 3rd party difficult because I am not sure if the 3rd party is legit.
