Lawrence, what's an online career fair? Are these local jobs or opportunities that would require your students to re-locate?
To help the student prevent Academic Stagnation, we have many Career Service activities throughout the year. All students are encouraged to participate. Even though we have huge online career fairs, we still have oncampus career fairs twice a year and have as many students as possible, regardless of their grad. date, go to them.
I don't understand the phone calls 15 minutes into class, Stephanie. Who makes the call? Does the instructor disrupt call to make it? How long is the class? Isn't is disruptive to have a student show up after the class is well underway?
James, what have you learned from all these calls/emails that has led to improved performance? Have you shared your observations with your peers?
This is a great suggestion Kim! How did you come up with this idea and has it been successful?
Our school is focused on the success of the student. Faculty members use their own time to tutor students who are feeling left behind. Faculty members also take the time to sit with students and listen, sympathize, and coach students back to focus on their original commitment...to complete their education.
Each and every day, our faculty is responsible for reporting their absences for that day. They report on whether the student has contacted them, if they contacted the student, how they are feeling about that student and what next steps need to be taken.
We have class sponsors that each staff member is assigned to inorder to help promote community and relationship. We also do phone calls 15 minutes in to class with the instructors doing a follow-up call after the class if the 15 minute call wasn't successful in getting them there. Any time a student misses we get with them immediately on what they need to do to get caught up and help them find resources for anything they are struggling with.
If a student does not show up for class, they receive a phone call or email from the instructor making sure that everything is OK.
In our department, we communicate with students individually either by email/phone calls or in person from the their start date all the way through to graduation. Even after a student graduates we are still available to assist them if necessary.
As part of providing excellent service to students in my institution will implement integrated services department. In the same one-stop service can answer and help students in most of the situcaiones or services they might need. Students may receive admicion, academic assessments, economic assistance and guidance on financial analysis, class changes, receive academic counseling and be instructed about the tasks he has to perform. We offer one to one mentoring so they can be successful at different stages of student life and in their daily lives. In as it enables us to help in personal situations as needed for the purpose that it can stay motivated to continue their study.
In addition we work with teachers, counselors and resource center for learning for students to have the tools must be necessary for profecionales can become bilingual.
Their achievements are our achievements
This one thing I love about my school. We are all so dedicated to the students from day one. Admissions starts with the students the first 2 weeks of their schooling, talking to them, contacting them before they start the program and contacting them if they miss any classes. After those 2 weeks are over they are completely turned over to the education department. We talk to the students weekly about their progress here and really let them know that we are here to help them through there schooling to help make the process as easy as possible. While the students are in school they meet with our career services department so they can help the students find jobs before they graduate, they help to get their resumes looking amazing, and they also set up mock interviews with the students to help them get the practice they need. Once they graduate they are completely turned over to career services and they contact them regularly after they are done to see how they are doing. How they like their new jobs. If they need any help with anything. Our school is a little bit smaller so as a smaller staff it is very easy for us to have that commitment to the students. And lets be honest, without the students we would have no job. so the more we can help the students the better off everything will be.
Thanks,Aprilan. Two days and twelve hours seemed like an odd, arbitrary standard. Makes sense now.
At 3 days of no active participation or attendance the students are consider absent from the online course. At the end of the program with the students consent their attendance record can be shared with potential employers. We reach out to them before they get dinged for being absent.
All students who have not logged in for 2 days and 12 hours are placed on a list in which instructors, student support, and management then calls.
As far as an actual percentage of students contacted I do not have access to this information.I do not work in the same office as student services and/or management nor do I have access to their systems. So if they do my chance reach a student I am unaware unless I contact that person directly.
Stacey, sounds like a great system. Teamwork is so important. Do you find that it works the way it's planned? How do you handle situations where someone doesn't do their part?
Aprilan, what's the magic of 2 days and 12 hours? What percentage of this group of students is actually contacted?
Our organization works as a team in several ways. We contact students who are absent to offer support, as many other institutions do as well. Additionally, if a member of another department (Financial Aid, Accounting, Faculty, etc) becomes aware of circumstances that may be troublesome for a student, they let the Student Services staff know immediately so that we can reach out and make contact with the student. We have a resource list available and are able to direct students to resources that they may not be aware of...but the key is becoming aware of the stressors impacting students in order to provide that extra support.
Our campus shows school commitment in a variety of ways. Student's receive a phone call if they have not actively participated in 2 days and 12 hours. This call comes not only from he instructor, but student advisors, and management.
Instructor's are asked to document every time they reach out to a student. This information is available for future instructors to view as well as advisors and management. Allowing everyone to be on the same page with the student.
Our admissions team members actually come to each class for the first week of school to make sure that the students have shown up. If a student is absent, the instructor and the retention department actually calls the student until we are able to get a hold of them to find out why they missed class. We also call the students any day that thye are absent to find out why they were not at school.
We give professional points for attendance. If the student contacts the instructor prior to class to let them know they won't be there they can salvage those points.
We are very involved with making sure the students have the correct information and expectation laid out for them during orientation.
I then contact my students every 4-6 weeks reaching out to see how they are doing and how I can help them. As a career advisor I am more than just the person to help them get a job. I am also here to support them and let them know someone is here that cares about them and that I am a point of contact if they have any needs.
