I just made a student mistake. I was reading quickly Quiz #2, and kept missing one question. The green would highlight the correct answer, but in my rush, I did not realize that the answer wanted you to check all that applied. I was getting more and more frustrated because the overachiever in me would not accept less than a 100 percent on the quiz. Finally, I figured out the mistake I was making. This reminds me of how frustrated students must feel! This was probably the most inmportant thing I learned in the second module of ED101. Frustrated students will spin out of control if they or someone else cannot reign them in and calm them down. Each of us need to have empathy for students who become frustrated! Sometimes the frustration is not a case of what they don't know but is rather a happenstance or oversight. Jackie