I have a specific case in one of the classes I teach where a student is frustrated because she feels she already took a course similar in nature at her previous college. She was angry and I could sense she wanted my help in solving this problem. I listed to the student's complaint; I said, "I can understand why you must feel frustrated; and I offered her the suggestion of discussing her feelings with someone in academics. Despite my discussion with the student, she has proceeded to show frustration with the course, and has voiced her objection to taking the course again. I keep saying something to the effect, "I can understand why you are frustrated, and I hope you can find value in some of the activities we do that are different from your previous class." Do you have any other suggestions for me as far as trying to help this student feel that she will, in fact, get something out of the course (even if is IS similar to another class she took) if she changes her outlook of the situation?