Hello, While I agree with most of the content presented, what I feel this unit failed to address are the "problem" students who can drain instructors or disrupt the class. In reality, an instructor is not going to be able to give the same level of attention to every student in a class of 30+ students. When you add disruptive students, an instrucotrs energy can be drained quickly and they cannot give the attention that is needed to others. My question to the group is: When you have a disruptive student, what are your techniques to making sure they fell welcome in the course along with everyone else?