I feel it is exciting to be communicating with a prospective student about and educational experience that could easily be exactly what they are looking for to make a positive change in their life. I get excited providing information on such transformational information. Even when I learn the individual is not really a match for my institution, it is exciting to know they are another step closer to finding an opportunity that is a match for them - and I did my part in helping them find it. Such interactions are always and exciting "Win-Win" experience.