Cindy Bryant

Linda, Being objective is very important when reviewing student complaints. It is critical that you allow the complainant to be heard and that you review the policies that relate to the complaint and address the issues accordingly. Cindy Bryant

Sarai, You are one the front line if you are training recruits. Having a good compliance training program ensures employees are trained to understand the expectations, standards and obligations toward the organization and towards customers. Providing adequate training tends to make employees more confident in performing their tasks. They understand their roles better and will take their obligations seriously. This sets the tone for developing a better workplace culture. Cindy Bryant

Cindy, Having a good compliance training program ensures employees are trained to understand the expectations, standards and obligations toward the organization and towards customers. Providing adequate training tends to make employees more confident in performing their tasks. They understand their roles better and will take their obligations seriously. This sets the tone for developing a better workplace culture. Cindy Bryant

Anauris, It is very important that the admissions team have an understanding of the information in the catalog which includes program details. Many campuses hold regular meetings where Program Chairs are invited to speak about their program in depth. Cindy Bryant

Toni Ann, Being straightforward is an excellent way to operate your business. Cindy Bryant

Toni Ann, Hi! I am not sure that I am following you, what does RGR stand for? Cindy Bryant

Dee, Having the right personal in place requires hiring the best employees, who may not always the best candidates. The best employees are not necessarily the best candidates. The best employees take longer to decide, they won't waste their time, they don't spend too much time looking, and among other things they look at a new job as a step in a career, not a destination. Cindy Bryant

Latasha, Technology has definitely transformed how and when we communicate with each other. Technology allows us to make changes to documents that are immediately available to students. Cindy Bryant

Carrie, Thank you for joining the forum. I can appreciate your comment "complete faith in our school" because that is what it takes to run a good college. Cindy Bryant

Carmen, Ordinarily the Do-Not-Call regulations will not apply to the faculty due to the contractual agreement between the college and the student. Cindy Bryant