Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Kathryn, I'll bet your students appreciate the focus and attention you give them when you set time aside to talk to them. Great approach! Dr. Jean Norris
David, That's a great observation. How do you think knowing this can help you be a more effective communicator? What specifically can you do to better connect with students and co-workers? Dr. Jean Norris
Renee , Hmmm....yes it is hard but isn't self-awareness part of building attitude? Can't we develop this further? Dr. Jean Norris
Renee , :) We can certainly learn a lot from our mistakes. :) Dr. Jean Norris
Dabel, YES! Sometimes I believe leaving only one way for them to get back to us may result in them not doing so - simply because they don't like to use the phone. Dr. Jean Norris
Dabel, What "tools" do you have to share with students related to affordability? Dr. Jean Norris
Dabel, These are some great questions. How might you reframe some of them to be more exploratory in nature vs. simple yes/no? Dr. Jean Norris
Dabel, What specifically in your phone voice conveys this? Is it just tone or are there other elements? Dr. Jean Norris
Erin, Great ideas! What are some things that make small talk easy for you? Believe it or not...this is hard for others. Dr. Jean Norris
Erin, Not a good feeling huh? How does this insight help you to be a better listener? Dr. Jean Norris

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