Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Thank you for sharing your practices Sharis - both look like a great way to encourage collaboration!
It looks like you have characteristics from various generational styles. How do you think that helps you when communicating with you 'customers'?
That's great awareness Stephanie. What phone skills do you want to improve?
Excellent awareness Fiona! When we understand learning and communication styles it allows us to consider new options for the manner in which we communicate. Thank you for the examples of what you will do differently in the future and thank you for your post!
I think you hit the nail on the head Andriana. If the goal is to help students get an education and succeed in their educational and career goals, then it makes sense that we would want to enroll the RIGHT students for our school. Taking the time to explore all options with our students allows us to help them through the decision-making process, and though they may not enroll at your school - the positive experience they had with you could turn into a referral down the road. Thank you for your post.
All that you mention are great team collaboration techniques. What can you do to incorporate these technique into the meetings with which you are involved?
Thank you for your post Diane. How do you think you need to adjust your communication to better connect with other generations?
Does knowing this help you understand your needs and how you might need to adjust your approach with other generational styles?
It does take some time to plan out an effective call but it could benefit you, your school and the student in the long run. Don't forget about campus events that may spark an interest. I'm also curious, if you are up to call #6 and the prospective student hasn't called us back, what might they be saying to you?
That's great Samantha! Let us know how your new techniques work out for you.

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