Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Reading People

That's a great goal John. What can you do to mentally prepare yourself or clear your 'filter' so to remove the biased thoughts you might have?

Dr. Jean Norris

Discussion Comment

Your Phone Personality

Conducting interviews over the phone presents an interesting opportunity for us to utilize our personality, pace, tone and volume. Making sure that the prospective student gets the correct information is extremely important and all that you mention impacts our ability to clearly communicate. Thank you for your post!

Dr. Jean Norris

Discussion Comment

Your Phone Personality

Great awareness of the generational differences! Keep up the great work.

Dr. Jean Norris

Discussion Comment

Your Tips for Making Calls

That is important. How do you communicate that during your calls?

Dr. Jean Norris

Discussion Comment

Your Frequently Used Materials

It also helps the visual learners understand the information you're providing in a better way. What can you provide to your auditory learners?

Dr. Jean Norris

Discussion Comment

What's Your Generational Style

Wow! Having all those generations around you gives you the opportunity to practice your communication with each. You also bring up a terrific point, we don't always have to like the different generational behaviors to understand them or to be able to communicate with that generation. Awareness is the first step and then modifying our style to relate to the other generation is next. Thank you Wilhelmina.

Dr. Jean Norris

Discussion Comment

What's Your Generational Style

Congratulations! Technology is moving so fast that keeping up can be tricky. What do you find the best part of the changing technology?

Dr. Jean Norris

Discussion Comment

Deciding to be a manager or leader

You certainly can be both. How do you know when to tap into one or the other?

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

You bring up great points, Ralph. Both are essential to success, the key is knowing when to use each 'skill' in a given situation. It's interesting how, as you noted, that good leaders are often judged on their managerial skills and that their leadership qualities aren't recognized until a complex situation arises. This is when I think we see the leader of leaders that you noted above. Thank you for your post!

Dr. Jean Norris

Discussion Comment

Is being a leader more important?

Thank you Frank. Do you think that one is more important than another?

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