Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

MARIA, Interesting question. How does this question work for you? Dr. Jean Norris
Sally, Great awareness! What specifically will you do to make your voicemails more personal? Dr. Jean Norris
Michael, You make a great point, but what if the student is exhibiting negative behavior? Dr. Jean Norris
Michael, Great points! You are correct in that it is very important to reflect on the conversation; how do you think this will help in building rapport with your student? Dr. Jean Norris
MARIA, Thank you for sharing. I want to make sure that I understand correctly, you feel that product knowledge is most important, then people skills, then sales skills? If that is correct, how do you feel each of these skills is important to the admissions professional? Dr. Jean Norris
MARIA, Have you identified these as challenges? If so, how will you address them to change them from being a challenge? Dr. Jean Norris
Chelsea, That's a great start. What are some other things that you can do to make it more personal? Dr. Jean Norris

Effective communication skills are essential in every aspect of life - especially in our work with students. What are your best practices for communicating with students?

ANA, Thank you for sharing. What are the specifics involved with this process? Dr. Jean Norris
ANA, It is a great idea. What would you put in your video, and how would you implement it on campus? Dr. Jean Norris

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