Loren Kroh

Discussion Comment

Catherine, does your school have a policy about time that can pass without contact? How do you know when a student has dropped out?

Loren Kroh

Discussion Comment

School Commitment

Steve, any idea what percentage of your students take advantage of these resources? How do they find about them?

Loren Kroh

Discussion Comment

School Commitment

Pamela, what's the next step if the absences are health related? Do you offer catch-up classes, tutoring, a leave of absence?

Loren Kroh

Discussion Comment

School Commitment

Sounds like a thorough holistic approach, Shannon. Is this done by department? Have you seen positive results?

Loren Kroh

Discussion Comment

School Commitment

Nancy, be careful using the title "counselor". People using that title must have specific supporting credentials. Hopefully, you can encourage your school to develop a well rounded support team.

Loren Kroh

Discussion Comment

School Commitment

Good for you, Travis. What percentage of your time is given to these calls and meetings? Sounds very time intensive.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

I agree that the student has to be motivated to succeed, but challenging, rewarding course content presented by engaged faculty are critical components of that motivation.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Chana, please tell me more about the meetings. Is there a prescribed list of topics for the instructor to check on? Are these phone meetings or strictly online? Have they proved to be an effective tool?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Chana, have you made any adjustments based on the survey results? Is there an organized review process?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Pamela, great to hear that your institution used the survey information to implement changes that are important to the students. I wish that every school was as responsive.