Loren Kroh

Discussion Comment

Bob, good observation about orientation overload. Do you have any thoughts about how to get the information to students in a more manageable way?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Catherine, what are some of the most common misconceptions that your students have about the online program?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Thanks for sharing some of your institution's best practices, Shannon. Asking the prospective student to visualize the future could be a powerful tool to sharpen their focus. It also gives the admissions staff member an opportunity of make sure those expectations are realistic for the program you offer.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Pamela, what changes have the students requested that have been implemented?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

More and more schools are including a transition to college course that addresses many of the issues you have identified, Nancy. However, most don't get so heavily involved with remedial academics. Does you school offer prep courses for the under-prepared?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Travis, how do the students' react when chosen for personal interviews? Have you made any changes as a result of these interviews?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

PATRICIA, it's good to hear that the meetings have had good results. Who conducts the meetings? If an issue arises, who is responsible for resolution?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Amanda, who are "they" who do the student surveys? If you're not involved with them, what do you do to address student expectations and satisfaction?

Loren Kroh

Discussion Comment

Intervention Strategies

Lisa, what method do you use to identify students suffering from Academic Erosion? How long do you track them after the initial intervention?

Loren Kroh

Discussion Comment

Intervention Strategies

Jamie, is Student Resource Services local? Can students physically visit or is this an online/phone resource? How effective is it?